Shipping policy

Last updated: 22 June 2025

Shipping Regions

We currently ship to countries within the European Union (EU) only.
We do not offer shipping to the United Kingdom, even though our company is registered there.

Shipping Method

All orders are fulfilled using Standard Tracked Shipping, in cooperation with trusted production and logistics partners.

Please note: If your order contains multiple items (e.g. a set or different products), they may be shipped separately from different production locations. This may result in partial deliveries or slight delays in receiving the complete order.

  • Production time: 2–5 business days

  • Shipping time: 4–9 business days (varies by destination and postal service)

  • Carrier: Tracked postal or courier service, depending on availability

Shipping Costs

Shipping rates are calculated automatically at checkout, based on destination, quantity, and product type.

Order Tracking

After your order is fulfilled, a tracking link will be sent to your email. Please note that tracking updates may take 24–48 hours to activate.

If your order contains multiple items, you will receive a separate tracking number for each shipment.

Customer Responsibility

You are responsible for entering a correct and complete shipping address.
If a package is returned due to an incorrect address or unclaimed delivery, reshipping fees will apply.

Shipping Delays

We are not liable for delays caused by customs, couriers, or peak-season disruptions.

Support

If you have a problem with your delivery, please reach out via our Contact Page. We do not offer email support for shipping inquiries.